1. Have a basic understanding of automation equipment or cutting equipment.
2. There are professional technicians in the team who can provide customers with high-quality technical services.
3. Have a deep understanding of the local industry market.
4. Intention to establish long-term cooperative relationship.
1. Training support - Two-way training is provided. Agents are welcome to send personnel to Emma for training to learn product, sales, technology and other knowledge. In the early stages of cooperation, Emma will also send technician to the agent's local area to strengthen training and support.
2. Service support - professional team support, providing daily online testing, online tutoring, remote assistance, software and hardware warranty and other services.
3. Spare parts support - In order to support agents in quickly responding to customer service needs, Emma provides agents with free stock of commonly used spare parts, and replenishes them regularly based on actual conditions to ensure that agents have sufficient inventory.
4. Market support - Regularly send people to assist agents in exhibitions or customer visits, and answer customers' questions and concerns on-site to enhance confidence.
5. Sample support - provide special preferential support for machine software for display, etc.
